Cannot install
Published on September 18, 2007 By Robyn Henke In Stardock Support General
When I try to install SoundPackager from SC, I receive this error:



Then, when I click on the View Log button, this is what the log says:



Can anyone please help me? I think it might be my version of Windows XP causing the problem. When I went the the SoundPackager website and looked at the system requirements, Windows XP/2003 was listed.
Comments
on Sep 18, 2007
Are you running on a network where your users directory is on a server somewhere? SP may not like that very much.
on Sep 18, 2007
My users directory is on my local machine.
on Sep 18, 2007
what is "\\jdrsrv01\users\henke\stardock\soundpackager"?
Is your temp directory elsewhere?
on Sep 18, 2007
That folder is a mirror folder of "My Documents" on a seperate drive on our network. I am not sure how it works... I just know that when I make changes to either spot, they are copied immediately to the mirror.... does that make sense?

Here is a screen shot of our network: